Very responsive and great quality service from this company, with competitive rates too. We really appreciated the personal service given from the director of the company himself, when we had questions about our tricky installation - so rare to find these days. Highly recommended for any air conditioning installation, no matter how unusual.
Kira Bohn, Turramurra
Jye was proffessional, efficient, informative, polite, clean and a delightful person to have in my home and he did a brilliant job! I would give 10 stars!
The installation was done to a very high standard. They put down drop sheets and minimise mess and spent quite a bit of time cleaning up after the job was done. I would use them again if I need air conditioning.
I admit to being careful when about to spend lots of my hard-earned dollars, so I contacted three companies to come up with a solution to my problem of air conditioning several rooms of my house. One did not turn up, leaving Frozone and one other. Both arranged to visit and provide a quotation.
Frozone asked all the right questions and proposed a superior solution. Their quote was detailed and comprehensive and I particularly liked the included photos of how everything in the house would look. I was impressed but decided to check Google for reviews. Based on their many star-studded reviews, I decided on Frozone despite their somewhat higher price. I’m glad now that I chose them.
I could not fault their work and I’m delighted with the result. The Frozone team worked well together, solved some tricky technical and practical installation issues along the way, showed us how to use and maintain the system, and cleaned up beautifully. They were friendly, professional and clearly knew their stuff. Highly recommended!
Excellent quality, professional and friendly service from Jye and Sam. Discussed the installation thoroughly and met all my fussy requests. Drop sheets laid to protect my room from dust and debris. Vacuumed and cleaned up after completion. Very pleased with installation inside the bedroom and outside on the balcony. Top marks to Frozone Air. Top marks Jye and Sam !
Truely superb. From initial quote to completion. Every one I talked to was polite, courteous and knew what they were talking about. Would highly recommend
Very happy with the service delivered. Good communication both upfront and on the day. Arrived on time and charged for work completed...no additional creep which is all too common. Would recommend.
A very professional outfit. Walked us through the air conditioning issues and options, answered questions patiently, and answered calls and emails promptly. They turned up when they said they would and nominated a narrow time slot not a half or whole day. The price was competitive and the workmanship of the installers first rate. Among the most helpful and ethical businesses I have dealt with.
I was very happy with Frozone Air, very well run company. I had 2 wall units serviced by Kallan and a new one installed by Ewan. They are both very good, pleasant and polite technicians. I would not hesitate to recommend this company to anyone.
The team from the first interaction was professional and friendly. They showed up on time to do the quote and the install of our Daikin Multi Split.
The team who installed the units were great happy professional bunch of guys. Would highly recommend these guys! Congratulations on being a great small business! Well done!
Thank you to the team at Frozone that I had dealings with. Very quick in getting back to me with quotes and fitting me in to my work schedule. I can highly recommend this company whether it be an installation, repair or service.
Frozone were a great choice for my new ducted air system. The quotation process was thorough and communication from the business excellent. Installation was done by a team of friendly professionals who took my needs into account and delivered as agreed. I highly recommend this company.
The two installers arrived on time, worked really efficiently in adverse weather condition that day to get the job done. Excellent result and very happy. Detailed instruction given on the functionality of the A/C. Did ensure that the A/C worked properly before leaving the premises and also which I didn't expect cleaned up the area that they had been working with. Highly recommend Frozen Air from initial contact, then the appointment with Kallen and then the install, everything worked very smoothly.
I cannot recommend Frozone highly enough. From the first quote for our new Daiken until installation, they have been professional and went absolutely over and above with nothing being too hard. Will, Trent and Jye were a pleasure to have in the house for the day! Thank you so much.
What exceptional service from everyone at Frozone! Lisa in the office, Kallen who quoted, Trent, Will, Wade and Sean who installed. At all times everyone was professional and punctual, working as an efficient team. Always polite and respectful, and left the site clean and tidy.
Thanks so much for achieving at a reasonable cost what other companies said was not possible! (Replacing an old inefficient ducted air conditioning unit)
I highly recommend Frozone!!
I would totally recommend Frozone, they are very professional. Luke and his installation team were great (ducted air conditioning) and when we realised that it wasn't working as it should, they dealt with and sorted the problem quickly. So happy to feel warm this winter:)
Charmaine De Wet
We had a ducted air conditioning system installed yesterday. From quoting through to completion all of the people we dealt with could't have been more professional and helpful. It was a tricky under floor job which was always going to be difficult to place the grills so they don't blow up into your face. They came up with an ingenious idea for them in the kitchen so you don't even notice them. Over the moon with the outcome and as someone else has commented, not the cheapest but more than worth every penny for their attention to detail.