Keeping COVID safe

In light of the current situation regarding the COVID-19 virus, Frozone Air takes the health and safety of their staff and customers very seriously.

In order to keep both our staff and customers safe we have implemented the following COVID safe work practices:

  • Staff to wear face masks at all times throughout the duration of the works.
  • Limit of up to 2 workers on-site during the works.
  • Maintain 1.5m distance wherever possible.
  • Wash hands or use sanitiser regularly.
  • Wipe down and sanitise all areas where any work has been performed.
  • We require zero contact with residents of the house (you must stay in a seperate part of the home from the persons undertaking the work at all times).
  • If verbal communication is required (pre-installation or quote presentation/discussion) it will need to take place outside with physical social distancing and face masks required from both parties.
  • Our staff do not work, live or visit any of the current LGA hotspots and have not done so in the last 14 days.

In order to reduce any risk to the community and our staff, Frozone requests you confirm the below and submit before we can proceed with a site visit:

Questionnaire:

1. You or any member of your household have NOT tested positive for COVID-19 or are currently waiting COVID-19 test results.

2. You or any member of your household have NOT been in contact with anyone suspected or confirmed to have COVID-19 in the last 14 days.

3. You or any member of your household have NOT been to any of the Local Government Areas (LGA) as announced by the NSW Government or had personal contact with anyone who has.

4. You or any member of your household does NOT have any symptoms, however mild, of COVID-19 or influenza (the “flu”).

5. You or any members of your household to wear face masks and maintain a physical separation from staff throughout the duration of the works.

If there are any problems with any of the above please get in touch with our office on 1300 558 322.

Your information is safe with us.
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